nBot is a chatbot platform that lets businesses deploy AI-powered assistants across WhatsApp, Instagram, and their own website from a single workspace. The embeddable web widget is a lightweight script that boots a fully customizable chat UI, while the operator console centralizes every conversation in a shared inbox where AI handles first-touch and human agents take over in one click. Multi-tenant by design and used by 250+ Moroccan businesses to automate customer support.
Project stack
The widget is a self-contained Astro-built bundle served from the Cloudflare edge: sub-15KB initial payload, lazy-loaded chat panel, and runtime theming so each tenant gets brand-matched colors, fonts, and corner radius without rebuilding. The operator side runs on a real-time inbox with conversation routing, a customization studio for visual previews, and an analytics dashboard tracking response time, satisfaction, and message volume per tenant.
Highlights
- Multi-channel deployment: single workspace for WhatsApp, Instagram, and web widget
- Lightweight embed script (~15KB) with lazy-loaded chat interface and runtime theming
- Hybrid AI inbox: bot answers first, agent takes over in one click with full thread context
- Customization studio with live preview of colors, fonts, button shape, and corner radius
- Multi-tenant architecture serving 250+ Moroccan businesses from a single deployment
- Analytics dashboard tracking conversation volume, response time, and satisfaction per tenant
